Sales conditions

Terms of sale

Last updated: October 2, 2026

Article 1. Purpose and scope

These terms of sale (hereinafter the “Terms of Sale”) govern all sales concluded on gargantuart.com (hereinafter “the Site”), namely:

  • recurring subscriptions giving access to the content and features described in the plan subscribed to;
  • one-off purchases of digital content (journals, books), available in the buyer’s personal library.

Any order implies unreserved acceptance of these Terms of Sale, which supplement the terms of service.

Article 2. Identity of the seller

The seller is GargantuArt, a French SAS with a share capital of EUR 1,500, registered with the Nanterre Trade and Companies Register under number 130 115 652, whose registered office is at 3 boulevard de la Saussaye, 92200 Neuilly-sur-Seine, France (hereinafter “the Seller”). EU VAT number: FR53 130115652. Contact: contact@gargantuart.com.

Article 3. Prices

Prices are displayed in euros, inclusive of all taxes, with VAT applicable at the rate in force on the day of the order. The Seller is subject to VAT (EU VAT number: FR53 130115652); each invoice states the amount excluding tax, the VAT rate and the VAT amount.

The Seller may change its prices at any time; the applicable price is the one displayed at the time of the order. For ongoing subscriptions, any price change is notified to the subscriber before taking effect, at the earliest at the next renewal date.

Article 4. Ordering and payment

Payment is made online through the secure Stripe payment platform. The accepted payment methods are those offered by Stripe at the time of the order, including major payment cards.

Payment details are entered in the Stripe module and transmitted in encrypted form; the Seller never has access to card numbers. The order becomes firm and final once payment has been validated, which is confirmed by email.

Article 5. Delivery of content

Content purchased individually and access linked to a subscription are provided immediately after payment has been validated: the content becomes available in the buyer’s personal library, from their account. No physical shipment is made.

In the event of difficulty accessing purchased content, buyers can contact contact@gargantuart.com.

Article 6. Right of withdrawal

Sales concluded on the Site concern digital content not supplied on a tangible medium, the performance of which begins immediately after payment. In accordance with Article L221-28, 13° of the French Consumer Code, the right of withdrawal does not apply to these contracts where performance has begun with the consumer’s prior express consent and acknowledgement of the loss of that right.

At the time of each purchase, the buyer expressly consents to immediate performance and expressly waives their right of withdrawal.

During the free trial month (Article 8), no payment is made: the consumer may end it at any time and free of charge from their account, which gives them a right at least equivalent to withdrawal. The waiver above applies to the subscription contract from the first charge onwards, access to the content having begun, with their express consent, upon activation of the trial.

Article 7. Subscriptions

  • Duration and renewal: the subscription is taken out for the duration indicated in the plan (monthly or yearly) and is tacitly renewed for periods of the same duration.
  • Cancellation: subscribers can cancel at any time from their account page. Cancellation takes effect at the end of the current period; access is maintained until that date.
  • Changing plans: subscribers can switch from one plan to the other from their account page; the amount and the date the change takes effect are shown before they confirm. During the free trial month, the change is immediate and free of charge: the date of the first charge is unchanged, its amount is that of the new plan. From the monthly to the yearly plan, the change is immediate: the yearly period starts on the day of the change and its price is charged at once, less the unused part of the current month. From the yearly to the monthly plan, the change takes effect at the end of the current yearly period, which is not refunded. It is not possible while a payment is outstanding, after cancellation, or during the commitment of the “Annual, Billed Monthly” plan.
  • Commitment: the “Annual, Billed Monthly” plan has not been offered since September 29, 2026. Subscriptions taken out before that date remain bound by its 12-month commitment, billed monthly, which runs from the first charge; they cannot be cancelled before its term, except during the free trial month.
  • Refunds: periods already started are not refunded pro rata, unless otherwise required by law.

Article 8. Free trial month

A month of full access to the historical collection may be offered when an account is opened. It is activated by saving a valid payment method with Stripe, and nothing is charged at activation. The trial lasts 30 days from its activation.

On activation, the consumer chooses the subscription plan that will follow and is shown the exact date and amount of the first charge. A reminder is emailed seven days before that date. At the end of the trial, the chosen subscription starts and the first charge is made to the saved payment method; the subscription then renews as set out in Article 7.

The consumer may cancel at any time during the trial, in one click from their account page: nothing is then charged and access remains open until the end of the trial. For the “Annual, Billed Monthly” plan, the 12-month commitment runs from the first charge.

The trial is granted once per person and per payment method. A payment method already used for a trial, or an account that has already benefited from a free access period, cannot open a new one; the subscription remains available directly.

An account still within a free access period that subscribes before it ends is only charged at the end of that period, on the date shown when subscribing; until then, it may cancel as set out above, without any charge.

Article 9. Failed payment

When a subscription payment fails, the Seller informs the subscriber by email and its payment provider presents the payment again, several times, over a period of about two weeks. The subscriber may update their payment method at any time from their account page; settling the unpaid instalment regularises the subscription at no cost.

Access to the content is maintained during this retry period. If the instalment remains unpaid at the end of it, the subscription is terminated automatically and access to the content ends, without prejudice to the sums due for the period elapsed. The subscriber may take out a new subscription at any time.

Article 10. Business customers

These Terms of Sale also apply to purchases made by a business, subject to the provisions of this article, which prevail for such customers. The provisions of the French Consumer Code specific to consumers (right of withdrawal, consumer mediation) do not apply to them.

  • VAT: a business established in another European Union member state may enter its intra-community VAT number before paying. VAT is then reverse-charged to the buyer (Article 196 of Directive 2006/112/EC) and the invoice carries no French VAT; the amount paid remains the displayed price. The number is checked with VIES: if VIES does not recognise it, it is removed and French VAT applies to subsequent invoices. The number appears on the invoices.
  • Payment terms: the price is payable in full, when ordering or at each subscription instalment, by charge to the saved payment method. No discount is granted for early payment.
  • Late payment: in accordance with Article L441-10 of the French Commercial Code, any sum unpaid at its due date bears late-payment penalties at the interest rate applied by the European Central Bank to its most recent refinancing operation plus ten percentage points, due without any reminder being required, together with a fixed indemnity for recovery costs of EUR 40. Additional compensation may be claimed, on proof, where the costs incurred exceed that amount.
  • Disputes: any dispute with a business customer falls within the jurisdiction of the courts of the Seller’s registered office.

Article 11. Complaints and mediation

Any complaint may be sent to contact@gargantuart.com. If no amicable solution is found, consumers may use, free of charge, the consumer mediator to which the Seller belongs: Association MEDIATION-NET, 3 rue des Morillons, 75015 Paris, France.

Article 12. Applicable law

These Terms of Sale are governed by French law. Any dispute relating to their interpretation or performance falls within the jurisdiction of the French courts, subject to the mandatory jurisdiction rules applicable to consumers.